Shipping and returns

Shipping and Postage

  • Our shipping fee is $15 per order
  • During the current COVID 19 shutdown, we  continue to ship, but on a reduced schedule on Tuesdays, Wednesdays and Thursdays each week. We use the Australia Post package delivery arrangements so delivery is usually 4 - 6 days, depending on your location and the date and time of your order
  • During the winter fresh truffle season, we ship fresh truffle by Australia Post Express using chilled boxes. 

Returns

  • We're happy to replace any damaged items. You'll need to share a photograph with us within 24 hours of delivery - please email this to info@trufflemelbourne.com.